Terms of Service

Passport and visas 

It is your responsibility to obtain information and to have in your possession all the required documentation and identification required for entry, departure and travel to each country or region you visit on your trip. This includes a valid passport and all travel documents required by us and/or the relevant governmental authorities including all visas, permits and certificates (including but not limited to vaccination or medical certificates) and insurance policies. Your passport must be valid 6 months after the last date of travel as is set out on your itinerary. You accept full responsibility for obtaining all such documents, visas and permits prior to the start of the trips, and you are solely responsible for the full amount of costs incurred as a result of missing or defective documentation. You agree that you are responsible for the full amount of any loss or expense incurred by us that is a direct result of your failure to secure or be in possession of proper travel documentation.

Travel insurance

Travel insurance is mandatory for all our travellers and must be taken out at the time of booking. Your travel insurance must provide cover against personal accident, death, medical expenses and emergency repatriation with a recommended minimum coverage of US$200,000 for each of the categories of cover. We also strongly recommend it covers cancellation, curtailment, personal liability and loss of luggage and personal effects. You must provide your travel insurance policy number and the insurance company’s 24-hour emergency contact number on the first day of your trip; you will not be able to join the trip without these details. If you have travel insurance connected to your credit card or bank account please ensure you have details of the participating insurer, the insurance policy number and emergency contact number with you rather than the bank’s name and credit card details.

Tours, like other recreational adventures, carry inherent risks. Please note your Client Responsibilities:

All clients will be required to follow the safety policies and procedures of Untraversed Travel LLC and the guides’/travel leaders’ instructions during activities.

All clients will be required to sign a Participant Release of Liability, Waiver of Claims, Assumption of Risks and Indemnity Agreement before participating in any trip. Parents or Guardians are required to sign for participants under 18 years of age.

Each client agrees and acknowledges when they sign up for an Untraversed Travel LLC activity that they have significant responsibility for their own safety and that they agree they are ULTIMATELY RESPONSIBLE for their own safety during participation in a tour.

Waiver of Liability

In consideration of the risk of injury while participating in travel (the “Activity”), and as consideration for the right to participate in the Activity, I hereby, for myself, my heirs, executors, administrators, assigns, or personal representatives, knowingly and voluntarily enter into this waiver and release of liability and hereby waive any and all rights, claims or causes of action of any kind whatsoever arising out of my participation in the Activity, and do hereby release and forever discharge Untraversed Travel LLC, its affiliates, managers, members, agents, attorneys, staff, volunteers, heirs, representatives, predecessors, successors and assigns, for any physical or psychological injury, including but not limited to illness, paralysis, death, damages, economical or emotional loss, that I may suffer as a direct result of my participation in the aforementioned Activity, including traveling to and from an event related to this Activity.

I AM VOLUNTARILY PARTICIPATING IN THE AFOREMENTIONED ACTIVITY AND I AM PARTICIPATING IN THE ACTIVITY ENTIRELY AT MY OWN RISK. I AM AWARE OF THE RISKS ASSOCIATED WITH TRAVELING TO AND FROM AS WELL AS PARTICIPATING IN THIS ACTIVITY, WHICH MAY INCLUDE, BUT ARE NOT LIMITED TO, PHYSICAL OR PSYCHOLOGICAL INJURY, PAIN, SUFFERING, ILLNESS, DISFIGUREMENT, TEMPORARY OR PERMANENT DISABILITY (INCLUDING PARALYSIS), ECONOMIC OR EMOTIONAL LOSS, AND DEATH. I UNDERSTAND THAT THESE INJURIES OR OUTCOMES MAY ARISE FROM MY OWN OR OTHERS’ NEGLIGENCE, CONDITIONS RELATED TO TRAVEL, OR THE CONDITION OF THE ACTIVITY LOCATION(S). NONETHELESS, I ASSUME ALL RELATED RISKS, BOTH KNOWN OR UNKNOWN TO ME, OF MY PARTICIPATION IN THIS ACTIVITY, INCLUDING TRAVEL TO, FROM AND DURING THIS ACTIVITY.

I agree to indemnify and hold harmless Untraversed Travel LLC against any and all claims, suits or actions of any kind whatsoever for liability, damages, compensation or otherwise brought by me or anyone on my behalf, including attorney’s fees and any related costs, if litigation arises pursuant to any claims made by me or by anyone else acting on my behalf. If Untraversed Travel LLC incurs any of these types of expenses, I agree to reimburse Untraversed Travel LLC.

I acknowledge that Untraversed Travel LLC and their directors, officers, volunteers, representatives and agents are not responsible for errors, omissions, acts or failures to act of any party or entity conducting a specific event or activity on behalf of Untraversed Travel LLC.

I ACKNOWLEDGE THAT THIS ACTIVITY MAY INVOLVE A TEST OF A PERSON’S PHYSICAL AND MENTAL LIMITS AND MAY CARRY WITH IT THE POTENTIAL FOR DEATH, SERIOUS INJURY, AND PROPERTY LOSS. The risks may include, but are not limited to, those caused by terrain, facilities, temperature, weather, lack of hydration, condition of participants, equipment, vehicular traffic and actions of others, including but not limited to, participants, volunteers, spectators, coaches, event officials and event monitors, and/or producers of the event.

I ACKNOWLEDGE THAT I HAVE CAREFULLY READ THIS “WAIVER AND RELEASE” AND FULLY UNDERSTAND THAT IT IS A RELEASE OF LIABILITY. I EXPRESSLY AGREE TO RELEASE AND DISCHARGE Unquote Travel LLC AND ALL OF ITS AFFILIATES, MANAGERS, MEMBERS, AGENTS, ATTORNEYS, STAFF, VOLUNTEERS, HEIRS, REPRESENTATIVES, PREDECESSORS, SUCCESSORS AND ASSIGNS, FROM ANY AND ALL CLAIMS OR CAUSES OF ACTION AND I AGREE TO VOLUNTARILY GIVE UP OR WAIVE ANY RIGHT THAT I OTHERWISE HAVE TO BRING A LEGAL ACTION AGAINST Unquote Travel LLC FOR PERSONAL INJURY OR PROPERTY DAMAGE.

To the extent that statute or case law does not prohibit releases for negligence, this release is also for negligence on the part of Untraversed Travel LLC, its agents, and employees.

In the event that I should require medical care or treatment, I agree to be financially responsible for any costs incurred as a result of such treatment. I am aware and understand that I should carry my own health insurance.

In the event that any damage to equipment or facilities occurs as a result of my or my family’s willful actions, neglect or recklessness, I acknowledge and agree to be held liable for any and all costs associated with any actions of neglect or recklessness.

This Agreement was entered into at arm’s-length, without duress or coercion, and is to be interpreted as an agreement between two parties of equal bargaining strength. Both the Participant and Untraversed Travel LLC agree that this Agreement is clear and unambiguous as to its terms, and that no other evidence will be used or admitted to alter or explain the terms of this Agreement, but that it will be interpreted based on the language in accordance with the purposes for which it is entered into.

In the event that any provision contained within this Release of Liability shall be deemed to be severable or invalid, or if any term, condition, phrase or portion of this agreement shall be determined to be unlawful or otherwise unenforceable, the remainder of this agreement shall remain in full force and effect, so long as the clause severed does not affect the intent of the parties. If a court should find that any provision of this agreement to be invalid or unenforceable, but that by limiting said provision it would become valid and enforceable, then said provision shall be deemed to be written, construed and enforced as so limited.

Terms and Conditions

The following terms and conditions apply if you are joining one of our regularly scheduled trips listed in our catalog or on our website*:

Deposit Payments

A deposit of $250 per person, per tour is required to confirm a reservation. This may be paid with a Visa, MasterCard, American Express or personal check.

Confirmation Package

As soon as we receive your reservation and deposit, we will send you detailed information on what to bring, how to prepare for your trip, travel directions, detailed itinerary, trip cancellation insurance application, pre- and post-tour hotel information and Unquote Travel policies.

Balance Payments

The balance of the trip price is due 60 days prior to departure, payable by check or credit card. If you pay your deposit by credit card, we will assume that you would like your balance also paid by credit card and we will charge your card for the balance due 60 days prior to departure, unless you instruct us otherwise in writing. If the balance is not paid when due, Untraversed Travel LLC reserves the right to regard the reservation as canceled.

Cancellations and Refunds

If you must cancel your reservation for a tour and/or its extension, we will refund your payment, less the following fees per tour and/or extension:

 

Days Prior to Trip Start Date

Trip Cancellation Fee Per Person

60+ days

$250

31 – 60 days

50% of trip price

0-30 days

100% of trip price

   
   

When you cancel a trip, we must ask you to notify us in writing. Exceptions to these policies cannot be made for any reason. We are also happy to assist you in transferring from one trip to another in the same calendar year up to 70 days prior to the trip date at no charge, after which our cancellation policy applies. If unforeseen circumstances require a change to the trip itinerary, Untraversed Travel LLC will make every effort to select alternative hotels of the same standard and to keep modifications to a minimum. Untraversed Travel LLC reserves the right to cancel a trip for any reason. In such an instance, we will refund all payments received, which will constitute full settlement.

Coupons and Discounts

Coupons and Discount Codes may only be used for multi-day tours. Only one coupon or discount code may be used per person and per tour.

Arrival and Departure

Each trip begins and ends in a town accessible by plane, train, boat or bus. Meeting and ending locations are listed in your pre-departure information. For some tours, it may be preferable to arrive at the starting point the night prior to the trip departure date. We will be happy to provide you with instructions on how to phone or fax the hotels yourself.

Accommodations

Trip prices are based on two people per room. If you are traveling alone, we will assign you a roommate of the same gender, or you can choose to room alone, paying the single supplement. There are a limited number of single rooms available on all trips. If you choose to be paired with a roommate and we are unable to pair you, we will invoice you for the single supplement 60 days prior to the trip. If we are subsequently able to find you a roommate, we will gladly refund the single supplement.

Insurance

We include in all Deposit and Final Confirmation Packages an application form for short-term travel insurance that offers you options to cover baggage, accident/ life and/or trip cancellation. Trip cancellation insurance reimburses you for non-refundable air and land costs, if you have to cancel a trip due to personal or family illness or accident. The insurance that we recommend also provides coverage for all pre-existing conditions if you complete your insurance form and postmark it within seven calendar days of our receipt of your deposit. We highly recommend that you obtain this insurance.

Children

All minors must be accompanied by an adult.

Responsibility and Release

You are responsible for choosing a trip that fits your abilities, level of fitness and health. If you need any assistance in selecting the right trip for you, please contact Untraversed Travel LLC. You are also responsible for reading the pre-trip information material and bringing with you all of the appropriate clothing and equipment, as well as acting in accordance with the customs and laws of the regions visited. Untraversed Travel LLC reserves the right to accept, remove, retain or decline any trip member at any time for any reason. In such case, a refund equal to the actual cost of the unused services is the limit of Untraversed Travel LLC responsibility.

Payment of your deposit represents your acceptance of the following terms and conditions, as well as all general information listed in the catalog, online at www.untraversedtravel.com and subsequent trip departure material: Untraversed Travel LLC, its members, employees, and agents give notice that all services and arrangements related to this tour have been made by Untraversed Travel LLC only as agents upon the express condition that Untraversed Travel LLC shall not be liable and does not assume responsibility for any claims, damages, expenses or other financial loss whether to person or property arising out of any injury, accident, death, cancellation, delay, alteration, or inconvenience resulting from any act of omission, commission or inadvertence of any hotel, carrier, restaurant or other company or person rendering any of the services included in the tour or its pre and post tour arrangements, or caused by weather, sickness, strikes, quarantines or the willful or negligent acts of any other tour members or any cause whatsoever beyond the control of Unquote Travel.

Some days or activities and certain trips are operated by local tour operators contracted with Untraversed Travel LLC.  These operators have been selected for the quality of the services and tours they offer as well as the desirability of the destinations.

Untraversed Travel LLC reserves the right and trip participants agree to allow Untraversed Travel LLC to take photographic or film records of any of our trips and trip participants, and may use any such records for promotional and/or commercial purpose.

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